Online Diabetes Educator and Dietitian How Does It Work ?

Online services

 

Why use an online Diabetes Educator and diabetes dietitian?

With today’s access to technology and our fast-paced life and we are moving more and more to offering dietetics services online allowing you to receive the support you want from the comfort of your own home. Dietitian and other health professionals have been using telehealth systems to support patients for

How can an Accredited Practicing Dietitian and Credentialed Diabetes Educator help me?

We can

  • Help you put a plan in action to not develop diabetes if you have pre-diabetes
  • Help you reverse your diabetes if you have early type 2 diabetes
  • Teach you how to understand your diabetes and learn how to control and manage it well
  • Teach you how food and exercise interact with your diabetes including designing individulised meal plans specifically for your needs
  • Help you understand how to use you blood glucose meters and other devices and develop action plans to stay on top of your diabetes
  • Help you understand how your medication works to help you manage your diabetes
  • Help you understand how diet and exercise interact with insulin therapy

How does it work

Technology

 

I support a number of video conference technologies including Skype, but my preferred method is ZOOM. Zoom is very easy to use and has a number of key advantages in that you can easily share screens it is completely secure, and it has a very good scheduling and appointments system 

 

What will you require

  1. An email address that works
  2. A device you’re comfortable with

Any one of the following will support high quality videoconferencing using ZOOM.

  • Computer with a functioning camera and sound card
  • iPhone or iPad
  • Smart phone
  • Tablet

 

 

 

Processes

Appointments

I offer an online booking system that will allow you to book an appointment at a time and date that suits you. Just make a booking that suits you and we will send you all you an appointment confirmation and all you need to get up and running (I would recommend making it 1-2 weeks down the track to give us some time to send you our documents)

 

Payments

You have the option of paying upfront using the shopping cart feature for some products, after i have confirmed your booking or after the session using your preferred payment method.

 

 

Consultation /Diet history

 

Its vitally important to me to use our time well during the call so we can focus on helping you put a plan into action. To help achieve this as soon as a booking is made I will email you a link to our lifestyle/diet survey. Filling this in before our session allows me to generate a report and concentrate on helping us put a plan into action

 

Bookings 

Appointments can be canceled by you up to 1 day before your scheduled appointment.  We would appreciate it if you were able to give as much warning as possible out of respect to both our time and that of other individuals that may wish to access services .

Quality Guarantee

Refunds Will be paid in full for online consultations sessions if consultations need to be rescheduled or do not meet your needs or expectations

Rebates

  • Private Health insurance

Most Australian Health insurance companies offer rebates for Dietitians/Nutritionists if you hold appropriate extras cover. As my service cover both Dietetics and Diabetes Education I will provide you with an invoice as a Dietitian/Nutritionist which should support a rebate if one is applicable.

At this stage most, private health insurance companies do not support rebates to Credentialed Diabetes Educators which is extremely disappointing and very confusing particularly when taken in the context of their support of non-evidence-based therapies that have been shown to not provide benefit and pose potential risk. Please check with you provider if your eligible for a rebate as we cannot be responsible for your providers policies 

Tips

Some clients have reported receiving inconsistent information when contacting their providers regarding telehealth services so it may pay to be forthright in your expectations of their coverage. At this date If your covered for a Dietitian/Nutritionist I am not aware of any policy reason why you would not be eligible for a rebate and I note many of the providers deliver their own services via telehealth.

Rebates Medicare

At this stage there are no rebates available via Medicare for telehealth services as Medicare will only fund in person services. I hope this changes over time to match the needs of our population and note that the are now funding telehealth session for psychologists in rural areas so one would hope this model will be accepted across other disciplines over time

 

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